3 Keys to Rebuilding Trust:
Understand Risk. Risk is the likelihood that what is expected to happen – won’t happen. And with risk comes uncertainty. Everything Steven said in the past…and everything he’ll say in the future could potentially be untrue. He is asking Tracey to accept a lot of risk just to be with him. This is a heavy burden for Tracey to carry, especially without the reassurance of Steven’s trustworthy esteem. So, Steven shouldn’t expect this journey to be short or without maximum effort applied.
Re-establish Esteem. The image Tracey had of Steven is gone. Steven’s trustworthiness is shot…along with some other personal qualities too. They have to be rebuilt. Steven must go over-the-top with forthrightness. Exceed her expectations as a trustworthy fiancé. For example, he should tell her more than she needs to know. Volunteer where he is, how long he’ll be there, and when he’s leaving. And if plans change, let her know.
Consistency. Do what you say. Consistency is the key to building confidence. Increased confidence builds trust.
If Steven continues to do this, Tracey will slowly begin to esteem him highly again. Like I said…it’s a mutha!
But forget about Tracey and Steven. Which person have you played? And don’t front! Some of you have played Steven’s role. How did you and your mate overcome a tricky situation and rebuild the trust? Or did you overcome it at all?